It is often said that it is not who you know that matters, it is who knows you. Well, I would like to extend this statement by saying that it is not only who you know and who knows you, but how well do you know your prospect and they, you?
In business, networking is the ultimate form of promotion. It can help you to obtain new clients, a new job, or even help you to move up the corporate ladder. It is the process of building relationships. Any time that you attend a meeting, trade show, or a social function, you are networking whether you realise it or not. It is the relationship that you have with people, a prospect or a client that makes the difference between success and failure.
Often we fail to realise the reasons that we have for doing business with an individual or a company. In the case of products that we regularly buy, what helps us to make the buying decision? There are those that will buy a specific brand of product because they trust that brand to be of a high quality or durability. There are others that will make a buying decision based on price, although this is less frequently the case. Often we simply do business because we feel good about it. In fact, most purchases or decisions to do business are based on two things. Trust and comfort. Trust is a very intangible emotion or feeling. How do you measure it? How do you develop it?
Trust is measured by the feelings that are generated by a process of letting someone get to know more about you than just product, features and price. I know a gentleman who provides a seminar on selling to C-level executives. He says that to sell to the C-level executive you must be more than a salesperson selling a product or service. To sell to the executive level, you should be more of an advisor. You must find needs other than the ones that you can fulfil and help them to fulfil these needs. In doing this, you become a “trusted advisor”. They feel “comfortable” that you have their interests in mind more than just making a quick sale and a commission.
In our daily process of seeking prospective clients, do we often just look for a person to pitch, or do we spend a bit more time getting to know them before we try to sell?
When we take the time to know a person’s desires, dreams, and needs, and make an honest effort to help them realise that these things are important to us, we are on the fast track to doing business with them. We are building the trust, confidence, comfort level, and most importantly the relationship that is needed to not only make the sale but to create in them a resource for endless referrals.
As we go into the community meeting people who are prospective clients, we should keep the following in mind. A customer is a person just like me. The customer has needs other than the one that I can fulfil. Until I understand what the ultimate goal or dream of the prospect is, I cannot fulfil it with my product or service.
Selling and networking are about relationships. You sell in everything that you do whether you realise it or not. The time is now for more effective selling. Change the way you think about the prospect and the prospect will change the way that they think about you.
Zach Loescher – EMT/CPT
www.ZLoescher.com
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